Support
Welcome to RigExpert Customer Support! We are ready to help you.
Please check the frequently asked questions. Perhaps you will find the answer to yours among them.
If not, or need any further information, please get in touch with us by filling out the form below.
Trade-In RigExpert Program — the best way to turn your old analyzer into the new one!
It doesn’t matter whether your old RigExpert device is working or not. It can even be broken. You will get your new tool with the best price offer.
If you are the owner of an AA-170, AA-200, AA-230, AA-230 PRO, AA-500, or AA-520 antenna analyzer you can upgrade it to a brand new model:
*For the European market only
Just choose one of the VHF or UHF RigExpert antenna analyzers and contact our Support team.
Mention in the email your device name, the serial number, the country, and the city of your residence and we will connect you to the closest Trade-in partner. Our support team will then send you detailed instructions.
You can exchange your old device for a brand-new one for a reasonable fixed surcharge despite its condition. See the table below:
| Upgrade to | Surcharge |
| Stick 230 * | $ 170 |
| Stick Pro | $ 250 |
| AA-650 ZOOM | $ 350 |
| AA-1500 ZOOM | $ 550 |
*For the European market only
Only a few demands your old analyzers should fit:
The unit must be as a whole system (not only one or a few parts. You can’t send us a few parts of a few items and get the new one with the best price). Manual, box, adapters, or anything else would be a plus, and you will get the best
trade-in value for such a unit.
After replacement, your old device will be recycled. Together we will help our planet!
Should you have any other questions, please contact us using the form.
Give us some details and we will offer you the best solution.
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