Welcome to RigExpert Customer Support! We are ready to help you.


Please check the frequently asked questions. Perhaps you will find the answer to yours among them.
If not, or need any further information, please get in touch with us by filling out the form below.

My Antenna Analyzer passed the first two tests, but on the third test, I got an error with code 232.

Most likely, your load is not good to be the OK load for the test. Please attach the USB cord to the PC and sweep all ranges in the SWR chart with the connected load. Your Antenna Analyzer is fine if you got a straight line with SWR 1.01-1.02.

I attached the TI-5000 to the PC the first time but got a DOS window with the error.

It would be best if you disabled drivers sign on Win10. There are steps to perform. Please make it and keep in touch 1st - download drivers and Rigexpert Ti-5000 port monitor from the link: 2nd - disable the driver's sign like in this article. You better try the second way. But please print this article before or open it on a tablet or phone. 3rd - please install drivers and port monitor. Pay no regard to AUDIO: Error 13

My WIN computer asks for a PIN to connect to the Stick 230. Can you tell me the PIN?

We have no pin because If you connect it via Bluetooth to the PC, it will not work in case of incompatibility with some BT protocols. Please attach your Antenna Analyzer to your PC only via a USB cord because Bluetooth is for Android and iOS devices.

Please advise my options for replacing the Battery in my AA-230, AA-230PRO, and AA-520.

Unfortunately, we no longer have new batteries for these analyzers. But clients can buy a new battery here: and replace the old battery with a new one yourself. This is not at all difficult to do. The battery compartment is not sealed. It consists of two parts, which are held together by four plastic clips. Separating the pieces is easy enough using a thin flat screwdriver.

How could I see the measurements from the Antenna Analyzer on my PC?

Please download our Antscope application for Windows or Linux, install land, run it, attach the USB cord to your laptop, and plug in your VNA.

Product Catalog
Firmware_Old versions
fw_AA_35_ZOOM_ver.1.7 fw_AA_35_ZOOM_ver.1.5 fw_AA_35_ZOOM_ver.1.6 fw_ReAMP_rev.1.0 ReAMP_1.05 ReAMP_1.04 ReAMP_1.03 ReAMP_1.02 fw_TI_5000_ver_1_10 fw_TI_5000_ver.1.11 fw_TI_5000_ver.1.9 fw_TI_5000_ver.1.7 fw_StickPro_ver.1.3 fw_StickPro_ver.1.2 fw_StickPro_ver.1.1 fw_Stick230_ver_1_4 fw_Stick230_ver.1.9 fw_AA_230_Stick_ver.1.8 fw_AA_230_Stick_ver.1.6 fw_AA_230_Stick_ver.1.5 fw_AA230Stick_ver.1.3 fw_AA230Stick_ver.1.2 fw_AA_2000_ZOOM_ver.2.2 fw_AA_2000_ZOOM_ver.1.11 fw_AA_2000_ZOOM_ver.2.1 fw_AA_2000_ZOOM_ver.1.9 fw_AA_2000_ZOOM_ver.1.8 fw_AA_2000_ZOOM_ver.1.3 fw_AA_2000_ZOOM_ver.1.2 fw_AA_1500_ZOOM_ver.1.6 fw_AA_1500_ZOOM_ver.1.5 fw_AA_1500_ZOOM_ver.1.4 fw_AA_1500_ZOOM_ver.1.3 fw_AA_650_ZOOM_ver.1.7 fw_AA_650_ZOOM_ver.1.6 fw_AA_650_ZOOM_ver.1.5 fw_AA_650_ZOOM_ver.1.3 fw_AA_230_ZOOM_ver.1.119 fw_AA_230_ZOOM_ver.1.118 fw_AA_230_ZOOM_ver.1.115 fw_AA_230_ZOOM_ver.1.117 fw_AA_230_ZOOM_ver.1.114 fw_AA_230_ZOOM_ver.1.112 fw_AA_230_ZOOM_ver.1.108 fw_AA_55_ZOOM_ver.1.26 fw_AA_55_ZOOM_ver.1.25 fw_AA_55_ZOOM_ver.1.24 fw_AA_55_ZOOM_ver.1.20 fw_AA_55_ZOOM_ver.1.18 fw_AA_55_ZOOM_ver.1.17 fw_AA_55_ZOOM_ver.1.14 fw_AA_55_ZOOM_ver.1.16 fw_AA_55_ZOOM_ver.1.1 fw_AA_35_ZOOM_ver.1.15 fw_AA_35_ZOOM_ver.1.12 fw_AA_35_ZOOM_ver.1.14 fw_AA_35_ZOOM_ver.1.9 fw_AA_35_ZOOM_ver.1.10 fuaa54ab aa54revc_205 aa54revc_109 aa54revc_113 aa54revc_107 aa54revc_106 aa54revb_103 aa54revc_105 aa54_103 fw_AA_30_ZERO_ver.2.0 fw_AA_30_ZERO_ver.1.9 fw_AA_30_ZERO_ver.1.8 fw_AA_30_ZERO_ver.1.7 fw_AA_30_ZERO_ver.1.6 fw_AA_30_ZERO_ver.1.5 fuaa30ab aa30revc_111 aa30revc_109 aa30revc_106 updfw_TI8_ver.1.0 updfw_TI8_ver.1.6.1 fw_TI_8_ver_1_6_1 fw_TI_8_ver_1_5 fw_TI_7_ver.2 it24-129 aa1400us_416 aa1400us_412 aa1400us_415 aa1400qr_418 aa1400eu_416 aa1400eu_415 aa1400eu_412 aa1400_412 aa1400_416 aa1400_415 aa1000us_416 aa1000us_415 aa1000us_412 aa1000qr_418 aa1000us_406 aa1000eu_416 aa1000eu_415 aa1000eu_412 aa1000_416 aa1000_415 aa1000_412 aa1000_406 aa1000_405 aa600us_416 aa600us_415 aa600us_412 aa600us_406 aa600eu_416 aa600qr_418 aa600eu_415 aa600eu_412 aa600_416 aa600_412 aa600_415 aa600_406 aa520_313 aa520_311 aa520_312 aa520_307 aa520_308 aa230pro_312 aa230pro_308 aa230pro_311 aa230pro_1 aa230pro_307 aa230pro_306 aa200_834_keypad2 aa200_833 aa200_834_keypad1 aa200_831 aa200_820 aa200_823 aa200_830 aa200_818 aa200_815 aa200_817 aa170_205

Trade-In RigExpert Program — the best way to turn your old analyzer into the new one!

It doesn’t matter whether your old RigExpert device is working or not. It can even be broken. You will get your new tool with the best price offer.

If you are the owner of an AA-170, AA-200, AA-230, AA-230 PRO, AA-500, or AA-520 antenna analyzer you can upgrade it to a brand new model:

*For the European market only

Just choose one of the VHF or UHF RigExpert antenna analyzers and contact our Support team.

Mention in the email your device name, the serial number, the country, and the city of your residence and we will connect you to the closest Trade-in partner. Our support team will then send you detailed instructions.

You can exchange your old device for a brand-new one for a reasonable fixed surcharge despite its condition. See the table below:

Upgrade to Surcharge
AA-230 ZOOM $ 250
Stick 230 * $ 170
Stick Pro $ 250
AA-650 ZOOM $ 400
AA-1500 ZOOM $ 550

*For the European market only

Only a few demands your old analyzers should fit:
The unit must be as a whole system (not only one or a few parts. You can’t send us a few parts of a few items and get the new one with the best price). Manual, box, adapters, or anything else would be a plus, and you will get the best
trade-in value for such a unit.

After replacement, your old device will be recycled. Together we will help our planet!

    Interesting? Please contact us, using the form below

    Should you have any other questions, please contact us using the form.

    Give us some details and we will offer you the best solution.

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